Mobile network experts advise not using mobile signal boosters to solve the poor cellphone signal problem in Cambodia

Phnom Penh – The ministry of post and telecommunications and mobile phone network specialists have warned against the use of signal boosters, also known as amplifiers or repeaters – to solve the poor cellphone signal problem. The specialists said uncertified repeaters do not help solve the low signal problem but they, instead, interfere with the signals from the broadcast bases of the network carriers. Moreover, it is illegal to buy, sell, install and use without a license and will be handled according to the telecommunications law. Currently, there have been some complaints on social media platforms on the low or bad signal of cell phones in some areas. They complained about the very weak signal condition and occasional loss of signal. Specialists explained that people bought repeaters (mobile wave amplifiers), deploying them spontaneously, leading to heavy interference for broadcast stations of the carriers, thus affecting the quality of service provided to customers. They said the floating repeaters have been used in significant quantity in Phnom Penh and Kandal province. The repeaters, according to the specialists, interfere with the broadcast stations, affecting the quality of service. They disrupt mobile signal, making it impossible to determine the frequency, and cause people in the vicinity to be unable to make or receive phone calls or use the internet. According to regulations, only enterprises providing mobile services are allowed to use repeater transmitters in the mobile communication network for installation in areas with limited coverage in order to improve the quality of mobile communication services and not cause interference to other mobile communication networks. In case the mobile signal in the area does not meet the demand for use because the received signal is too low, people must actively contact and report to the mobile service provider for guidance and guarantee benefits. This article was first published in Khmer Times. All contents and images are copyright to their respective owners and sources. Khmer Daily